How do I care for my jewellery?

Everyday care tips

To keep your jewellery looking its best:

• Remove jewellery before showering, swimming, or exercising
• Avoid contact with perfumes, lotions, oils, and chemicals
• Put jewellery on after applying beauty products
• Wipe gently with a soft, dry cloth after wearing

Storing your jewellery

• Store jewellery in a dry, cool place
• Keep pieces separate to avoid scratching
• Use the original jewellery pouch or box when possible

Material-specific care

Depending on the material, extra care may be needed:

• Stainless steel & gold-plated stainless steel: Durable but should still be kept dry and clean
• Brass: May naturally oxidise over time — regular gentle cleaning helps maintain shine
• Sterling silver & Vermeil: May tarnish over time; storing in an airtight bag can help slow this process

What to avoid

• Water exposure (including pools and saltwater)
• Harsh cleaning products
• Excessive bending or force when adjusting jewellery

Important notes

• Normal wear and tear is expected over time
• Damage caused by improper care may not be eligible for replacement or refund

Need help?

If you have questions about caring for a specific piece, please contact our support team — we’re always happy to help.